Privacy policy

• Account: your email address and password (stored only in a secured, unreadable form) – or, if you sign in with Google, the email address, name and profile picture of your Google account. Also your name, if you give one, and your confirmation that you are at least 18 years old.
• Practice: your voice during the simulation, the recording of the simulation, the transcript, your preparation notes and your feedback.
• Orders: pack, price, time and the version of the terms you agreed to. We never receive card numbers or other payment details – you pay directly with our payment provider.
• Technology and usage: error messages, connection quality, basic usage steps such as signing up or buying, and the IP address and user agent of your sign-in sessions.

Promotion codes: We store the promotion, redeemed quantity, redemption time and credit expiry for your account. To prevent repeated requests, we keep one per-account rate-limit counter. These personal records are deleted with your account; redemptions are included in your data export. The anonymous total number of successful redemptions remains so that deleting an account cannot reopen a claimed place.

• to run the simulation, create the transcript and feedback and keep them for you,
• to manage your account, your purchases and your balance,
• so that each person uses the free test only once: when you start it, we store a check value (hash) of your email address, from which the address cannot be recovered, the exam you chose and the internal number of your account – for 12 months, after which we delete them, also if you delete your account before then, so that a new account with the same address gets no second test,
• to send you emails about your account and your orders, for example to confirm your email address,
• if you ask for it (when registering or later, while purchases or simulations are not available), to email you once when they become available – you can cancel this at any time under “Account & data”,
• to keep the service secure and stable and to fix errors,
• to understand how visitors find us and where they give up on signing up (our own usage statistics, see below), and to measure the reach of our pages with Google Analytics 4.

We do not sell your data and do not use it for advertising.

Gifted simulations: When we give your account simulations, we store their quantity, seven-day claim deadline, claim time, expiry after crediting and notification delivery status. The email link contains a random gift identifier and campaign information. When you use that link to open your signed-in dashboard, we record the return once and compare it with subsequent simulation starts and payments within seven days after crediting. We do not track email opens. Return records are part of the usage statistics described below, are kept for at most 13 months and are included in your data export.

For some tasks we work with selected service providers. They only receive the data they need for their task:

• Payment provider – payment, receipt and refunds
• AI provider – processing your speech in real time, transcript and feedback
• Cloud and hosting provider – website, database and storage of recordings
• Email service – sending emails about your account

Some of these providers also process data outside your country, for example in the USA.

Under “Account & data” you can at any time:

• Download my data – your account details, simulations, orders and usage statistics as a file (transcripts, notes, feedback and recordings are not included yet),
• Delete my practice data – recordings, transcripts, notes and feedback; your account, balance and orders are kept,
• Delete account – this also deletes your practice data and your usage statistics.

For any other request about your data, such as access or correction, write to us at support@b1sprechen.com.

Go to “Account & data” →

We use Google Analytics 4 to measure how often our pages are visited and how they are used (reach measurement). We load Google Analytics only on public pages: the home page, prices, help, legal information, and signing up and signing in. We do not use it in “My area” after you sign in or during a simulation. Apart from page views we record only one event: “sign-up completed”.

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
• Purpose: to see how many people visit our pages, where they come from and which pages they view, so that we can improve the website. We do not use the data for advertising.
• What is measured: pages visited with their title and language, device and browser, approximate location, a random identifier and whether a sign-up was completed (without your email address or other details). Before sending, we remove personal parts such as codes from e-mail links from page addresses. Google signals and ad personalisation are switched off.
• Cookies: _ga and _ga_<ID>, each for at most 2 years.
• Retention: Google Analytics deletes the analytics data after 14 months.
• IP address: Google Analytics 4 uses it only briefly to derive the approximate location and does not store it.
• Transfer to the US: Google may also process data in the US. Google LLC is certified under the EU-US Data Privacy Framework.
• Switching it off: With the button below you switch Google Analytics off for this browser: we then delete the Google Analytics cookies, send no more data to Google and remember your choice for 180 days in the cookie b1_consent. The same button switches it back on. Browser settings or blockers can also prevent Google Analytics.

If you are not signed in and stay a few seconds on the pricing page or a sample feedback page, or open the sign-up page, we load Google's sign-in service (Google Identity Services). If your browser is signed in to Google, Google shows a small window that lets you sign in or register with your Google account in one click. Before that, and on other pages, we do not load the service.

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
• Purpose: a faster sign-in. Only when you choose your account in the window do we receive your email address, name and profile picture from Google (as with "Continue with Google"), and we note that you registered through this window.
• What Google receives: when the service loads, Google receives your IP address, browser details and the page address, and uses its own cookies to tell whether you are signed in to Google. Google's privacy policy applies to this.
• Closing: if you close the window, Google stops showing it for a while. You can always register without Google.
• Transfer to the USA: Google may also process data in the USA. Google LLC is certified under the EU-US Data Privacy Framework.

We use cookies for your sign-in session, your language choice, your choice about Google Analytics (b1_consent) and the visitor ID of our own usage statistics (b1_vid, see below). We set b1_internal only in our own team’s browsers, to keep their visits out of the statistics. Google Analytics 4 sets its own cookies (see Google Analytics 4); you can also switch it off there. We use no advertising cookies.

Our own usage statistics: To understand how visitors come to B1 Sprechen and where they drop off, we record only a few key steps. While you are not signed in: opening the website (at most once a day), whether you viewed the prices (on the pricing page or in the price section of another page), played an example recording, clicked “Buy now” or clicked “Sign up”; on the sign-up page, whether you opened it and sent the sign-up (with the email form or Google) and, if it did not work, the kind of error (for example the 18+ confirmation missing or the password too short – not what you typed), together with the country our hosting provider derives from your IP address, the website you came from (its domain only) and campaign details from the link (utm or ref parameters). For this we store a random visitor ID in the cookie b1_vid in your browser; it is kept for one year and contains nothing about you, and it only lets us count people instead of page views. So that nobody is counted twice, your browser also remembers in its local storage what has already been counted. For these statistics we store neither your IP address nor your browser’s full user agent. The sign-up form sends the visitor ID along, and we store it in your account together with the source of your first visit. When you are signed in, we link a few steps to your account – whether you have viewed the prices (on the pricing page or in the price section of another page), played an example recording, clicked “Buy now”, started a free test or paid. We use this information only to improve our service and to give you targeted support if you run into a problem. We do not sell it and do not use it for advertising. We keep it for 13 months. You can download it at any time on the “Account & data” page; it is deleted together with your account. If you do not agree, an email to support@b1sprechen.com is enough: we will then delete this data.

Questions about privacy are welcome at support@b1sprechen.com. B1 Sprechen is operated by Tianshu Labs LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, which is responsible for processing your data; further details are in the legal notice. If we change this policy, you will see it from the date and version above.